Grand Reef Casino
Grand Reef Casino was established by Rand Logic Gaming NV. Casinos in 2010, and comes with a focus on slots, table and card games, video poker, arcade games, scratch cards and macau, and also comes with an unusually great selection of arcade games. These are offered exclusively through the Playtech online gaming software system.
Use of Grand Reef Casino is restricted in a large amount of countries, these are as follows: Saudi Arabia, Cayman Islands, Singapore, Afghanistan, Albania, Armenia, Azerbaijan, Bahrain, Bangladesh, Belarus, Bhutan, Bosnia and Herzegovina, Bulgaria, China, Costa Rica, Croatia, Czech Republic, Estonia, Hungary, Indonesia, Iran, Iraq, Israel, Japan, Kazakhstan, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lithuania, Moldova, Pakistan, Poland, Qatar, Russia, Singapore, Slovakia, Slovenia, Syria, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, Montenegro, South Africa, France, Spain, United States and the United Kingdom.
Grand Reef Casino holds its license with Curacao.
The owners of this Casino, Rand Logic Gaming NV. Casinos, own only the Grand Reef Casino and the African Palace Casino.
Their business has a registered location of Century Trust, World Trade Center, Curacao, Suite BC.IV.09, Piscadera Bay,Curacao.
As one of the more unusual gambling sites on the internet, Grand Reef Casino operates only in one mode, which is the downloadable desktop version of their program which can found on their main website. There is no standard quick-play web version or mobile version of this service or its software, though its desktop version will work on some more modern and powerful tablet devices.
Grand Reef Casino accepts the following forms of deposit: Bank Wire Transfer, ClickandBuy, EcoPayz, Maestro, MasterCard, Neteller, Paysafe Card, Ukash, Visa Electron, Visa, Entropay, Ticket Premium, Diners Club International, UseMyFunds, Internet Banking and Skrill
Grand Reef Casino only offers its services in English, no others are supported.
Grand Reef Casino offers a vast variety of 1, 3 and 5 line pokies in classic, video and progressive varieties, with some of these going up to a huge 50 lines. In addition to these games they offer 14 blackjack games, 16 roulette games, 27 macau games, 17 video poker games, 38 different scratch cards, 30 arcade games and a wide selection of other games which cover all the most popular bases which gamers have some to expect.
Just some of the many slots games on offer from Grand Reef Casino
The video slots on offer from Grand Reef Casino, displayed in a different view method
Grand Reef Casino offers a live chat line available 24/7, as well as toll free telephone numbers for Australia, New Zealand and the United Kingdom. They also have an international line for which international rates are applicable, and an email contact address for help and general enquiries.
Also on offer from Grand Reef Casino is one of the most useful and well documented FAQ system of any gambling website, offering help not only into basic login and access questions but also making their way into explaining each and every game, how they work, the payouts and other general information. If you want to play games but aren’t quite sure what you’re doing with some of the more complicated ones then this is a fantastic addition, covering many lesser known versions of games that are commonly overlooked.
Grand Reef Casino Design and Usability
As a general program Grand Reef Casino has its ups and down. The installation and patching process of the software was one of the longest that I have ever experienced, taking between 5 and 10 minutes to install a relatively small and simple program. On the other hand, once the program is installed and ready to go it stands among the better systems on offer from any site. Clicking between the different games is simple, with each new game downloading quickly and running well, with larger games able to download in the background while you play something smaller. It should be noted, however, that the writer of this article was using a powerful computer, so you mileage on a less equipped machine could be quite different.
The scheme of the program and website sticks to the theme you would expect from the Grand Reef Casino, with the top of the program sticking to lighter blues and white while the lower portions tend towards black, giving the impression of depth as you go further down the pages. Everything is clearly labelled and the search and view functions aid the display and access of these games, while the favorite button allows for quick saving of those games you like the best.
Grand Reef Casino does not currently offer anything in the way of live dealers.
There is no official mobile app on offer from Grand Reef Casino, though it should be noted that it will be possible to run the downloadable desktop version on some of the larger and more powerful mobile devices, such as tablets. In this case, however, usability will likely be negatively affected, so this is not really recommended.
HOW TO REGISTER
Registration for Grand Reef Casino is unusual, with it requiring both a download and an installation of its software before any account creation can begin. This is likely due to the nature of the casino, with it only being available in downloadable versions.
Once the small program is downloaded and installed, a process which can take a while, you will be asked to fill out a single page form, after which you are designated a username and password.
The first step of the Grand Reef Casino registration system which requires only basic information
The second step of the Grand Reef Casino registration system, in which a username and password is designated to the user
Grand Reef Casino offers the following forms of withdrawal: Bank Wire Transfer, Cheque, Neteller and Skrill.
The fastest of these methods are through E-Wallets, with time being around 24-72 hours, bank transfers being 5-10 days and Cheques taking 21-28 days, these are all on top of a 4-5 day pending time. The withdrawal limit for this casino sits at 25,000 USD per month.
The wagering requirement of Grand Reef Casino sits at a slightly higher than usual 40x.
In terms of welcome bonuses Grand Reef Casino is one of the more generous. Their welcome bonus is split into five tiers, with a maximum potential bonus worth of $5000. These are offered in the first five deposits, with the first giving 150% match up to $750, the second offering 175% match up to $875, the third giving a 200% bonus up to $1000, the fourth giving a 225% bonus up to $1125 and the last giving a 250% bonus up to $1250.
Contributions towards meeting the wagering requirements are as follows: 100% for slots, 25% for table poker and roulette, 5% on blackjack, craps and roulette and 0% with video poker.
Grand Reef casino has had some amazing promotions in the past, including tickets to the rugby world cup and the ability win trips and cars. At the time of writing the current running promotion is a $50 free bonus when you refer a friend. This is on the low side, to be sure, but if their past promotions are anything to go by then it won’t be long until a better on is on offer.
Our Experience and General Reviews
My first impression of the Grand Reef Casino was not good, but since then I have warmed considerably to what it is and what it has to offer. Having to download and install the program in order to even register an account, for example, is a less than convenient experience, as is the fact that both your username and password are assigned to you and consist of hard to remember strings of text. This means that the user will likely have to write down their user information, which has obvious negative issues when it comes to account security.
The program itself, once it finished the cumbersome installation and patching process, is a system which I personally enjoy. The ability to change the view of these games and sort them by name, type and label is a concept which is sorely overlooked by many websites, so Grand Reef Casino earns points here.
The scores given out by reviews of this casino tend towards the low side, at least for reviews more than a year old, with these sitting around 3/10, while more modern reviews rate it much higher at around 4/5 or 8/10.
COMPARISON TO OTHER CASINOS
When it comes to selection of games the Grand Reef Casino covers all of your main bases with some, such as macau, being rare treats. They have an especially great selection of slot games, though since they don’t employ the use of the Microgaming platform they might be missing some key games that users have grown accustomed to.
They do suffer when it comes to mobile gaming and access in general, with their program only access being a bit of a pain that can prevent some users from access.
Where they really shine are the welcome bonuses, which are some of the best of the business.
General consensus about Grand Reef Casino seems to be that it is fantastic in the way of game selection, while often criticizing the problems that Grand Reef Casino has had in the past while lauding their recent efforts to overcome these problems, with one user saying that using Grand Reef has “gone from a nightmare to an enjoyable casino”. These opinions are reflected in their reviews, with the older reviews being more negative and the newer ones being more positive.
Popular gaming ranking site askgamblers.com has it a 4.4/10, while other sites are more generous with casinokiwi.com rating it at 4/5 and onlinecasinolist.org similarly giving it a 4/5 rating.
Grand reef casino has only a small social media presence, at the time of writing consisting of a Twitter with 146 followers which has not been updated since 2012, and a Facebook page with 94 followers which was last updated over a month ago. Not a great effort, though at least they exist.
The unpopular but at least slightly up to date Grand Reef Casino Facebook page.
The very out of date Grand Reef Casino Twitter page.
Our Rating of Grand Reef Casino
Our experience with grand reef casino has been one with both ups and down. The account creation and exclusive program access can be a major inhibiting factor, with the problems with assigned usernames and passwords being a large security risk that is in definite need of addressing. Their game selection, welcome bonuses, and program speed are great, however, and once the initial hurdle is leapt then things really can take off. This is one of those sites that has had problems in the past but continues to evolve. Whether or not they continue on this path is really the key in determining their future success, they could be one of the best in the future, or they could fade into obscurity. One to keep an eye on, for sure.
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