JackpotCity Casino Review

JackpotCity Casino Review

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Overview

JackpotCity Online Casino is a major online Australian casino site that has been operating for over 15 years [since 1998]. It offers a wide and varied mix of over 300 online Pokie machines from progressive jackpots, high definition video, 3-reel slot machines to traditional pub style fruities. It also offers online Blackjack, Roulette, Baccarat, video Poker and more including keno and scratch cards

All games offer cutting edge technology developed by Microgaming. Free software can be downloaded or games can be accessed from the Jackpot City web page, with no download required. Certain games can be played on both Apple and Android phones and tablets.

JackpotCity’s live casino and video streaming technology allows Australians to play Baccarat, Blackjack and Roulette games with real dealers. The technology also allows you to see how you fare against other players by participating in live tournaments.

JackpotCity online casino is especially suited for Australian players. The wagering is conducted in Australian dollars and you can deposit and withdraw funds in this currency. All payment options are secure and familiar to Australian players. Bonus information is provided in Australian dollars.

Australian players can access monthly payout reports at the JackpotCity online casino web site. These indicate that the payouts are in line with theoretical expectations and better than industry averages. The independent expert agency eCOGRA has audited JackpotCity online casino operations and certified them as safe and fair.

Who Is Jackpot City Casino?

Jackpot City Casino is owned and operated by Digimedia Ltd., which also operates several other online casinos. It is a member of The Palace Group that is managed by Bayton Ltd, a Maltese registered company licenced by the Lotteries and Gaming Authority of Malta. Its registered address is Villa Seminia, 8, Sir Temi Zammit Avenue, Ta Xbiex XBX1011, Malta.

 How Does Jackpot City Casino Operate?

JackpotCity’s Microgaming platform is one of the most trusted casino platforms available.

Credit cards, bank transfers, prepaid cards and e-wallets can be used. Every transaction is protected by SSL data encryption technology, so players do not have to worry about money or personal information being compromised.

Jackpot City have also partnered with a world-renowned e-cash partner, Datacash Ltd, who have been processing payments since 1997. Datacash have a Fraud Department who use the latest credit card control measures to ensure confidentiality of player’s personal details. Also, before any credit card transactions can take place, players need to supply their Real Account number and password.

JackpotCity games are routinely audited by eCogra, an internationally approved testing agency, to ensure games are safe and fair for players.

JackpotCity use card-shuffling and randomisation techniques to ensure fair game play. This means that each time a player wagers on a game, the software uses a Random Number Generator to randomly produce the gaming results.

JackpotCity’s PlayCheck service has been put in place to allow players to check and review their game play activity. Players can review their transactions, including funding and withdrawing money from their online casino account by making use of the Transaction History facility.

All payout percentages are reviewed by independent auditors, and have an average payout ratio of 97.48%.

 Design and Usability

JackpotCity Casino is a lively and entertaining Las Vegas themed casino. Once logged in, you feel as if you’re right in the heart of Las Vegas. The Casino lobby features top quality graphics and sounds all created and developed by Microgaming.

The casino is easy to navigate and games can be filtered based on:

  • Favourites (star icon),
  • What’s hot (flame icon),
  • Games available on mobile devices (mobile icon)
  • If you can’t find your favourite game, try searching using the magnifying icon

JackpotCity online casino offers three ways to play their games:

Downloadable software – players need to download the casino software and install it on their desktop. The software is available only to PC users and offers more than 615 games.

Flash software – Players don’t need to download the software, as games can be accessed directly from the JackpotCity website. The flash version of the casino is available to both PC and Mac users. There are 270 games, some of which include Blackjack, Roulette, Craps and Keno.

Mobile Casino App– Players can enjoy playing 50 of the greatest games on their mobile devices via the JackpotCity App. The mobile casino is compatible with Apple, Android, Blackberry and other smart phones. The mobile casino has the same high level of security as the online casino, meaning deposits and withdrawals can be made from mobile devices without worry.

Jackpot City Casino Games

Jackpot City Casino offers an impressive variety of games including:

  • Pokies
  • Blackjack
  • Roulette
  • Poker
  • Baccarat
  • Jackpots
  • Live games
  • Scratch Cards
  • Bingo
  • Keno

It is worth mentioning that you can choose to play a range of games in free mode, meaning that you don’t have to play with real money. Once you know how the game works and are comfortable playing, you can switch to playing for real money.

Virtual Games

JackpotCity Casino has a huge selection of games on offer. Players wanting to experience state of the art video pokies should check out the extensive range of Microgaming Pokies such as Break da Bank Again, Terminator 2 and 5 Reel Drive to name a few. There is also a wide section of progressive pokies that should be explored such as Mega Moolah, Major Millions and King Cashalot.

The casino also features an impressive range of Blackjack such as Atlantic City Blackjack, Classic Blackjack, European Blackjack, Bonus Blackjack, Double Exposure Blackjack and Multi Hand Blackjack.

There are various Roulette games including; American Roulette, European Roulette Premier Roulette, progressive Roulette Royale and Wheel of Riches.

Poker enthusiasts can play several versions of video Poker, such as All American, Deuces Wild, Double Bonus and Aces and Eights video Poker.

Live Games

JackpotCity has a live casino where players can enjoy table games, along with a live dealer, through a real-time HD video stream. Their selection of live games includes; Private Blacjack, Roulette, Baccarat, Hold’em, 3 card Poker and Live Card Poker.

Support Services

JackpotCity’s support team is available 24 hours a day, every day of the year. A Customer Service Agent can be contacted at any time with the built-in live chat feature, or by email and via telephone.

  • support@playersupportcenter.com
  • Australia 1800 1515 1516
  • Live Chat

Mobile Devices

JackpotCity has succeeded in making their casino conveniently accessible to players from the palm of their hand. A wide range of games can be played on smart phones and tablets. Players can still enjoy the same level of support and banking options from their device. Games available on mobile devices include; Thunderstruck, Tomb Raider, Mega Moolah and Mermaids Millions.

The online casino is compatible with the following mobile devices:

  • iOS
  • Android
  • Blackberry
To download the App on iPhones and iPads:
  1. Go to the App store and search ‘JackpotCity Casino’
  2. Download the app
  3. Login and start playing

For Androids
  1. Visit Google Play and search ‘JackpotCity Casino’.
  2. Download the app.
  3. Login and start playing

Players with Blackberry and other mobile devices/tablets are advised to log into the website and play the flash version.

Player Experience and Review

Pros
  • High quality software and graphics
  • $1,600 welcome bonus for new players
  • New releases and quality games
  • Three versions; Download, flash and mobile
  • Fast support
  • High pay-outs
  • Easy to withdraw
Cons
  • Welcome bonus split over 3 deposits
  • Support unable to resolve on screen error messages
  • Small range of games available on flash casino and mobile devices

 How to register 

Registering an account is simple and can be done in 4 easy steps:

Click on sign up:

Create a username, password and enter an email address:

Fill in your personal details:

 Add your contact details:

Once you have signed up, the welcome screen will appear and you can start playing for free:

 How to cash out

Players have a range of withdrawal options available, usually taking around 48 hours depending on the chosen withdrawal method. VIP members can request a faster clearance.

Withdrawal methods:
  • Visa & Master Cards (credit and Debit cards)
  • PaySafe
  • Flexepin
  • Neteller
  • Instant Banking
  • Skrill
  • EntroPay
  • EcoPayz

Jackpot City Casino Bonus

 New players can receive a welcome bonus up to AU $1600 on their first four deposits.

A first purchase entitles a player to a 100% match bonus up to $400. With the following three deposits, players can claim the exact same 100% bonus each time up to $400.

After claiming a welcome bonus, players can receive more promotions. The prizes in these online promotions include cash, casino credits, free spins, branded goods and holidays. Players can also benefit from match bonuses, which are tailor made for wagering activity, that will extend your bankroll. Each real money bet earns loyalty points that can be converted into cash.

If you reach VIP status then you will be rewarded with benefits that match those offered to high rollers at Australian land casinos.

 Comparing Jackpot City Casino to other casinos

JackpotCity Casino on social media

 Jackpot City Casino is very active on social media when compared to other equally popular online casinos. The casino has 3,555 followers on Twitter, and Tweets about every fortnight. Twitter is a good place to view the latest game releases and promotions. Jackpot City Casino has 5,576 likes and is a great place to interact with other gamers.

Jackpot City Casino Rating

9/10

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