Jackpot City Casino was established by the Digimedia Limited Casinos group in 1998, and comes with a focus on slots, video poker, roulette and blackjack, though it offers a wide variety of other popular games. Exclusively using the Microgaming software platform for these games means that the selection might not be as robust as other sites but the quality of what is offered is most assured.
Use of Jackpot City Casino is restricted in the following countries: Belgium, Denmark, France, Hong Kong, Hungary, Iran, Israel, Italy, Singapore, South Africa, Spain, Taiwan, Turkey, United Kingdom and the United States.
Jackpot City Casino holds its license with the Malta Gaming Authority.
The owners of this Casino, Digimedia Limited Casinos, are a big name in the online gaming market, owning other such popular sites as Casino La Vida, Casino Epoca, Euro Palace Casino, Gaming Club Casino, Vegas Palms Casino, Lucky Nugget Casino, DizzyWin Casino, Red Flush Casino, River Belle Casino, Royal Vegas Casino, WinTingo Casino, 7 Sultan Casino, MajorTom Casino and First Web Casino.
Their business has a physical location of Villa Seminia 8, Sir Temi Zammit Avenue, Malta.
This is an exclusively only casino which offers a variety of forms of access to the consumer. In addition to the standard online webpage access, Jackpot City Casino also offers a downloadable desktop version of their website in addition to mobile apps which are compatible with iPhone, iPad, Android, and Blackberry devices.
Jackpot City Casino accepts the following forms of deposit: ClickandBuy, EcoPayz, Maestro, MasterCard, Neteller, Paysafe Card, Postepay, Visa Debit, Visa Electron, instaDebit, Visa, Entropay, iDEAL, Sofortuberwaisung, POLi, Envoy, EZIPay, Lobanet, UseMyFunds, eChecks, QIWI, Skrill, Direct Bank Transfer, Instant Bank and Citadel Direct.
Jackpot City Casino also offers its website in the following languages: Chinese, English, German, Japanese, Norwegian, Portuguese, Spanish, Swedish, French, Greek and Russian.
As is standard with the Microgaming software system, Jackpot City Casino has a focus on pokies, both jackpot and standard. This is by no means a bad thing, as this means an enormous amount of variety, with hundreds of different types of slots games on offer. Other games on offer include 9 types of roulette, 24 types of video poker, 30 tables of blackjack, as well as a live casino and a selection of promotional games which offer various bonuses and additional rewards.
The main Jackpot City games page.
An alternative view of the Jackpot City popular games.
Jackpot City offers a 24/7 live-chat services for the users benefit in addition to a webpage form which can be filled out for email correspondence, telephone numbers for 15 different countries (Australia, New Zealand, Canada, Germany, Austria, Switzerland, Netherlands, Argentina, Chile, Mexico, Portugal, Sweden, Finland, Japan and Russia), as well as general chat lines for other English and French speaking customers.
They also offer a short FAQ and a section on problem gambling which links to help sites, filtering software, and the ability to request deposit limits and exclusion periods.
Jackpot City Casino Design and Usability
The one word that comes to mind on the design of Jackpot City casino is noisy. There is a lot going on for the main pages, with constantly moving images and tab throwing up a lot to keep your eyes on. All of this is carried with the predominantly purple, black, and white motif. This color scheme itself is easy on the eyes while offering standout text which is simple to find and read, but this effect is somewhat lessened by the fact that the main image banner scrolls by every five seconds, which can be aggravating for tired eyes.
While all these tabs and buttons can make it a simpler task for those accustomed to find their way around it also means that those visiting the site with older or underpowered computer systems might have problems with reliability and load times, which is obviously less than ideal.
Jackpot City Casino currently offers eight different forms of online dealers. These are 3 forms of blackjack, roulette, baccarat, casino hold’em, 3 card poker and stud poker.
Jackpot City Casino offers a mobile app which covers all the main devices, though it is important to note that the standard webpage version can also be accessed by many mobile devices, however the selection will be somewhat limited and the noisy design will tend not to play nice with these less powerful devices.
The apps on offer are available from iTunes and other main app stores. The app offered by Jackpot City Casino works on the following main systems: Apple iOS version 7.0.X and above, Android 3.X and above, Windows Phone version 7 and above, and Blackberry OS10 and above.
HOW TO REGISTER
Registration for Jackpot City Casino is a simple three step process with no email verification required.
The first step of Jackpot City registration requires basic account information.
The second step includes basic personal information.
The third step includes locations and mobile information
Jackpot city Casino offers the following forms of withdrawal: ACH, Cheque, ClickandBuy, MasterCard, Neteller, Pay Spark, PayPal, instaDebit, Visa, EcoPayz, EZIPay, eChecks, QIWI, Skrill, iDebit, iBanq and Easy EFT.
The fastest of these methods are through E-Wallets, with time being around 24-48 hours, with credit/debit card withdrawal being around 2-6 days, bank transfers being 3-7 days and Cheques taking 14-21 days, these are all on top of a 24-48 hour pending time. The withdrawal limit for this casino sits at 4000 Euro per week.
The wagering requirement of Jackpot City Casino sits at an unusually high 50x.
In terms of bonuses Jackpot City Casino is one of the more generous. Their welcome bonus is split into four tiers, with a maximum potential bonus worth of $1600. These are offered in the first four deposits offering 100% matches of up to $400, though it is important to note that these can only be claimed within 7 days of opening an account.
Meeting the wagering requirements is achieved mainly through slot machines, keno and scratch cards, all of which offer 100% to wagering requirements. Video poker and blackjack (excluding classic) each offer only 10% to wagering requirements, while classic blackjack offers 2% and roulette, craps, baccarat and table poker all offer 0%.
Promotions for Jackpot City Casino are constantly changing and running throughout the year. At the time of writing this includes a ticket draw for $50 on the Yellow Emperor game, double loyalty points for the Cool Wolf game, and additional bonuses for those who sign up to the ‘Loyalty Club’.
Our Experience and General Reviews
My experience with this casino has been one of initial frustration but eventual acceptance, which is probably not the best first impression for a gaming site. As mentioned, the site is slightly overwhelming, and the constantly flickering banner can be annoying, but if you can overlook that and get to the core of what is on offer, the games themselves, then you won’t be disappointed. What really appealed to me was the demo version of each game on offer, meaning you can try out most of the games for free before you decide on which games you want to put your money on.
General reviews of the website praise its selection and bonuses, with most rating it at a high 4/5 or 8/10 and above.
COMPARISON TO OTHER CASINOS
Comparisons to other casinos really come down to the games on offer and how they tie into meeting your wagering requirements. Simply put; if you love bonus cash and games based around slot machines, keno and scratch cards then this site is one of the best that exists. If you prefer other games, especially table games, then you might be better off checking elsewhere.
General consensus about Jackpot City Casino seems to be that it is fantastic in the way of slots while lamenting the rather high wagering requirements and how they cannot reasonably be met (or met at all) with some of the games on offer. Popular gaming ranking site askgamblers has it a 6.45/10, while other sites are more generous with carschat.com rating it at 9/10, casino.org giving it 9.6/10 and casinolistings.com giving it 8/10.
Jackpot City Casino has one of the more active social media presences among online gaming sites. Compared to their contemporaries they have both a high follower count on both Facebook and Twitter, and are more regular with updates. Their Facebook page even shares funny videos and links to their followers, a popular and effective tactic that many sites overlook.
The Jackpot City Twitter page
The active and engaging Facebook page of Jackpot City Casino.
This is another one of those sites where your appreciation of it really comes down to the types of games that you like. If you like great bonuses and slot games then this one of the greatest sites that currently exists. If, however, you prefer table games and not having to deal with high wagering requirements then this is probably not worth your time. The website itself can also be a point of contention, while some might find it easy to work with, with its information dense structure, other will have trouble working through a mass of information that could easily be simplified into a more streamlines experience. This also means that it might suffer with older or slower computers, though apps or the mobile version of the site can work to alleviate this problem.
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