Lucky 31 was established by MTM Corporation in 2012, and comes with a focus on pokies, classic pokies, table games and a live casino. Lucky 31 uses a variety of popular and powerful software, which brings the end user a great selection of pokie games.
- Software system(s) used:
Actual Gaming, Betsoft, Microgaming, NetEnt, Visionary iGaming and Yggdrasil.
- Restricted countries and license:
Use of Lucky 31 is restricted in the following countries: China, Curaçao, Hong Kong, Turkey, United Kingdom adn the United States.
This casino holds its license with Curacao.
The owners of this Casino, MTM Corporation, own both Lucky 31 and Dublinbet Casinos.
Their business is registered at Level 5 Quantum House 75 Abate Rigord Street, Ta' Xbiex XBX1120, MALTA and MTM CORP.
This is an exclusively online casino which offers two main forms of access to the user. The first is the standard desktop site which will be accessed by desktop and laptop system. The second is the mobile version which is compatible with iPhone, iPad, Android, and Blackberry devices, and will generally work with many products which support HTML5.
- Forms of Deposit
Lucky 31 accepts the following forms of deposit: Bank Transfer, Cashlib, Visa, Ecopayz , EntroPay, Master Card, Neosurf, Neteller, Paysafe Card and Skrill.
- Languages Supported
Lucky 31 offers its website in the following languages: Dutch, English, Finnish, French, German, Portuguese, Swedish and Thai.
As is fairly standard, Lucky 31 comes with a focus on pokies. There are hundreds of different pokie games available here. These are split over regular, jackpot, featured and more.
Apart from these pokies, Lucky 31 offers both a live and regular online casino. The regular section includes most popular table games. This means roulette, blackjack, video poker, scratch cards, keno and more. While the variety of the pokies is great the regular casino offerings are comparatively tame.
The main Lucky 31 games page.
Despite being a smaller website Lucky 31 has a pretty decent live casino section. Here the players get to choose from 8 roulette tables, 5 blackjack tables and 4 baccarat tables. In addition to this there are a few rare live game on offer. These include a Wheel of Fortune game, dice, lucky 5 and ultimate Texas hold'em.
While Lucky 31 does offer a live chat line it is not 24/7. Instead, this is only accessible between the hours of 11.00am to 00.00 CET. Any messages left for their staff in off hours will be saved and answered later. They also come with an email address for contact and a separate complaints line service.
Lucky 31 does not offer phone contact.
The help section for Lucky 31 comes in the form of an FAQ. This covers most of the basics and seems to be quite well designed and helpful. The topics covered includes deposits, withdrawals, document information, technical help and general questions.
They also offer a short responsible gaming section which comes with helpful links and details how a player might place limits on their account.
Lucky 31 Design and Usability
What really comes to mind when you take a look at Lucky 31 is simplicity. The website design uses a basic red, white and black scheme which fits together rather well. This is a website which tries to avoid the clutter which is often so popular on major gambling websites. By doing so they have created a website which is simple to navigate and easy on the eyes. Your appreciation of this really comes down to whether you prefer form or function. I'm a big function guy, so the design really works for me. Unfortunately some of this good-will is taken because of the usability.
When it comes to usability Lucky 31 isn't especially bad, by any means, its just a little slow. While navigation is simple there can be a bit of waiting as you click around the site. A bit of a letdown considering how you would expect such a simple website to run quickly. That said, everything does load, so reliability does not seem to be an issue.
While Lucky 31 does not offer anything in the way of an actual app it does run just fine on most mobile devices. This is because it runs on HTML5, which most devices can work with without issue. The main site is slightly modified when accessing it from a mobile device. This helps the site run better and lets it only offer the types of games which work with mobile devices.
- Compatible Systems
The app offered by Lucky 31 works on the following main systems: Apple iOS version 7.0.X and above, Android 3.X and above, Windows Phone version 7 and above, and Blackberry OS10 and above. Alternatively it should work on most systems capable of running HTML5.
HOW TO REGISTER
Registration for Lucky 31 is done with a simple single page form. Once this is done you have access to the site and the only thing left is a deposit.
- Withdrawal methods and times
Lucky 31 offers the following forms of withdrawal: MasterCard, Neteller, Skrill and Visa
The fastest of these methods are through E-Wallets, with withdrawal time being around 0-24 hours, with credit/debit card withdrawal being around 2-5 days and bank transfers being 3-5 days. These are all on top of a 24 hour pending time. Cheques are not available from Lucky 31 as a form of withdrawal. The withdrawal limit for Lucky 31 sits at 5000 per week.
The wagering requirement of Lucky 31 sits at 30x, meeting these requirements is performed at the following rates:
When money is gained from slots it will contribute 100% towards WR.
When money is won through video poker 30% will contribute towards WR.
When money is won through these games 0% will contribute towards the WR.
When money is won through these game 0% will contribute towards the WR.
When money is won through the real casino 25% of will contribute towards WR.
When money is won through all other games 50% of will contribute towards WR.
As is standard with gambling website bonuses, these are cut into two different forms. These are as follows:
In the regular casino the player is given bonuses on the first deposit.
First Deposit: The first deposit gives a 131% bonus up to €131.
Monthly Spin Mission
This has a total prize pool of €1,000 every month. In order to enter the draw for a prize the player must play a monthly selection of games and achieve certain objectives. The players who achieve the objectives in the least amount of moves have the highest chance to win.
In this promotion players are given up to 100 free spins in selected games each Monday. In order to qualify the players must deposit cash into their accounts, with the amount desposited determining the quantity of spins given. The ratios are as follows:
- €20-49: 15 Free Spins
- €50-99: 40 Free Spins
- €100+: 100 Free Spins
Reload Wednesday offers the player a 10% reload bonus on, funnily enough, Wednesday. What this means is that certain deposits on Wednesdays will give bonus cash which is not restricted by wagering requirements. Maximum bonus amount is 100 EUR. Runs until 23.59 CET.
The same offer as Reload Wednesday, but on Friday. Who'd have guessed?
Our Experience and General Reviews
Lucky 31 has been one of the more enjoyable websites to review, based purely on its simplicity. Getting lost isn't a real concern to many of us old-dogs on the internet, but being strung around by poor or bloated design is. Lucky 31 does not lead you around pointlessly, and I love that.
General reviews of Lucky 31 run medium to high, at around 3.3/5 to 9/10.
COMPARISON TO OTHER CASINOS
Comparing this website to others we can see a few main areas of differences and similarities. When it comes to pokie selection, Lucky 31 is great. In fact, because of its use of multiple software systems, Lucky 31 comes out ahead of much of the competition when it comes to sheer variety. This is also true when it comes to live games, with Lucky 31 punching well above its weight.
In table games Lucky 31 covers most of the main bases, though it does stumble a bit here.
Other points of contention are its comparatively slow loading speed, though its basic design, in my mind, helps make up for this.
General consensus about Lucky 31 seems to be that it offers great slots and live games, but doesn't do so well when it comes to variety in other games.
Popular gaming ranking site Askgamblers.com has it a 9.1/10, while casinoz.club rates it at a low 5.2/10, with rightcasino.com giving it an 75% and thebigfreechiplist.com giving it a 6.8/10%.
A bit of a letdown here when it comes to social media. Lucky 31 has no decenable Twitter page, and its Facebook page has a mere 191 followers. Despite having only a few followers for this page Lucky 31 remains quite active, with the latest update being less than a week before the writing of this article.
Great in terms of pokies and live games, good in some table game and not great when it comes to other variety. The website itself is nice to look at, though this is hampered by the slow response time. Bonuses are fairly average, though they do keep them up to date. This is a website which gives me the feeling that they don't have a lot of staff, though what staff they do have are doing their best. Not bad a casino site, by any means, and definitely one I'll keep my eyes on.
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