Virtual City Casino was established by Technology Services Trading Ltd in 2002, and comes with a focus on pokies, blackjack, jackpot and variety games. Virtual City Casino relies exclusively on the Microgaming software system. Microgaming has an enormous presence in the online gambling scene, so this ensures a great variety of games with reliable performance.
- Software system(s) used:
- Restricted countries and license:
Use of Virtual City Casino is restricted in the following countries: Afghanistan, Albania, Angola, Armenia, Australia, Azerbaijan, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Congo, Côte d’Ivoire, Dominica, East Timor, Equatorial Guinea, Eritrea, Ethiopia, France, Guam, Guinea, Guinea-Bissau, Hong Kong, Iran, Iraq, Italy, Kiribati, Kuala Lumpur, Kyrgyzstan, Liberia, Libya, Lithuania, Malawi, Maldives, Mauritania, Mayotte, Micronesia, Myanmar, Nauru, Niger, Nigeria, Niue, Northern Mariana Islands, Pakistan, Palau, Peru, Pitcairn Islands, Puerto Rico, Romania, Rwanda, Serbia, Sierra Leone, Singapore, Somalia, South Africa, Spain, Sudan, Syria, Tajikistan, U.S. Virgin Islands, Uganda, United States and Zimbabwe.
This casino holds licenses with the Kahnawake Gaming Commission, Malta Gaming Authority and the UK Gaming Commission.
The owners of this Casino, Technology Services Trading Ltd, are big names in the industry. These guys own many near identical online casinos, which include Aztec Riches, Blackjack Ballroom, Captain Cooks Casino, Casino Action, Casino Classic, Casino Kingdom, Casino Challenge, Golden Reef, Golden Tiger, Grand Hotel, Grand Mondial, Lucky Emperor, Luxury, Nostalgia, Phoenician, Players Palace, Quatro, Strike It Lucky, UK Casino Club, Vegas Country, Vegas Slot, Villento Casino, Virtual City, Yukon Gold and Zodiac Casino.
Virtual City Casino is a casino that operates entirely from the downloadable version which is available from the Virtual City Casino site. While this version is available to run on some mobile devices it works best on PC laptop or desktop systems.
- Forms of Deposit
Virtual City Casino accepts the following forms of deposit: EntroPay, Instant Banking, Maestro, MasterCard, Neteller, Paysafecard, Skrill, Visa, UPayCard ecoPayz and iDebit.
- Languages Supported
Virtual City Casino offers its service in the following languages: Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Slovak, Spanish, Swedish and Turkish.
Virtual City Casino is a casino with an obvious focus on pokies, as is generally the case. Also on offer are a variety of other great games separated into a few key sections.
- The blackjack section of their service as a total of 44 available games. This includes multi-hand and single hand versions.
- In terms of jackpot games, Zodiac Casino has a total of 25 on offer. This includes many of the currently popular, such as Mega Moolah.
- 32 Table games. This includes classics such as roulette and 3 card poker. While there is a live dealer section here it currently displays nothing.
- 8 Tournament games. This includes roulette and a multiplayer version of Avalon. For those unaware, Avalon is a popular pokie. You can check out a review by clicking here!
- 18 Bingo and Variety games. This section includes scratch cards and keno.
The main Virtual City Casino games page.
While there is a section for a live casino listed, there appears to be none of offer. We could also find no mention of this in the documentation. Most likely this section came with the software system, and was simply not removed when this version was created. You might see this on similar services based off a Microgaming framework.
Virtual City Casino comes with a live-chat service. This is available 24/7. It also comes with an email address for general enquiries.
Virtual City Casino includes toll free numbers for Canada, UK, Denmark and Germany. It also comes with a toll-free international line. They also claim that users can use the free phone service by simply emailing the staff a full telephone number. Once the staff receive this they will call straight back.
The help section for Virtual City Casino comes in the form of an FAQ. This covers the following topics: software questions, login and registration, banking, loyalty programs, casino games and other questions.
They also offer a responsible gambling section which is of high quality. This section includes basic information as well as self-exclusion tools.
Virtual City Casino Design and Usability
As you might have guessed from the name, the general theme of this casino is based around a virtual city. The background image for most of the service is an appropriately futuristic city-scape, mostly made up of blues and whites. This colour scheme extends to the buttons and logos, both of which aren't quite up to the standards of the background, but they still are somewhat well suited. Given the limitations which are built into the Microgaming desktop framework they have done alright, to where I would place them somewhere in the upper half of programs based off of this system.
When it comes to usability, this is a program which does as you would expect. While the program is a little outdated it runs just fine, and comes with all the options you would generally expect. The main draw from this program, and others like it, is that it can store the games you play for later. What this means is that when you download a game it will stay downloaded, unlike in browser based casinos which can lose their data through regular computer operation.
There is no official phone app available from Virtual City Casino. Despite this, it will work on some mobile devices. Specifically, if you have a Windows based device, or one capable of running .exe files this software system might work.
- Compatible Systems
Windows Based devices, and those capable of running and installing programs from .exe files. No likely to work well on Apple devices, though let us know if your experience differs!
HOW TO REGISTER
Registration for Virtual City Casino is done by first downloading the software. This is done by accessing their website and following the download links.
Simply follow these instructions and you'll be ready to go.
The first page which the user sees after downloading and installing the software. Here the user inputs basic personal details.
The second page of the registration process. This one is concerned with address and locational information.
The final page in which the user sets their password, email, currency and phone number.
After these steps are completed the user will be given an account registration complete prompt. This will also show the user their randomly generated username. This will often be a difficult mess of letters, so it would be best to keep a pen handy. Just remember to not write down your password, if you can help it, for security reasons.
- Withdrawal methods and times
Virtual City Casino offers the following forms of withdrawal: Cheque, ClickandBuy, Direct Bank Transfer, EZIPay, Entropay, Kalibra Card, Maestro, MasterCard, Neteller, PayPal, Postepay, Skrill, Visa, Visa Electron, eChecks and instaDebit.
The fastest of these methods are through E-Wallets, with withdrawal time being around 24-48 hours, with credit/debit card withdrawal being around 3-6 days, bank transfers being 5-10 days and cheques being around 10-20 days. These are all on top of a 24-48 hour pending time. The withdrawal limit for Virtual City Casino sits at 4000 per week.
The wagering requirements of Virtual City Casino sits at 60x on pokies, which is towards the higher end.
Contributions from other games are as follows:
- Baccarat and Blackjack: 10%
- Roulette, Classic Blackjack, Draw Poker, Hold ‘Em: 2%
- Table Poker, Casino war and Sic Bo: 50%
As is standard with gambling website bonuses, these are cut into two different forms. These are as follows:
The welcome bonus from Virtual City Casino comes in only one level (though they claim to have more). The total amount of bonus cash which can be gained here is, apparently, $480.
- The first no deposit bonus gives $50 bonus cash which can be used on a free spins wheel game.
- The website does list there as being additional deposit bonuses, but a list of these cannot be found anywhere either on the website or within the program itself.
All of these promotions operate together with the Rewards Affiliates system which is shared between Virtual City Casino and many others. In this system the player generate status points as they spend money and play games, these points give various bonuses and unlock further reward tiers. Included among these bonuses is the Time of your Life sweepstake's. In this the player can look through the available prizes for each status tier and select one. Tickets which are then earned through play will then generate chances to win these prizes. This is just one example of the prizes available from this Rewards Affiliates, they are constantly updating their prize pools and bonuses.
Life of Riches
In this monthly promo the player is gifted double reward points from the Life of Riches pokie.
In the week starting the 22nd of April, 2017, the top five wagerers in the Occino game will receive €100 into their Rewards Account.
Deposit Bonus Match
From the week starting on the 19thof April, 2017, players can gain a 25% deposit bonus on a deposit of €50 or more, up to €250.
Our Experience and General Reviews
My experience when I used Virtual City Casino has been similar to many which share the same framework, mid-range speed and above average reliability.
General reviews of Virtual City Casino run from medium to high. Most review sites place it around the 3-4 star range.
COMPARISON TO OTHER CASINOS
The main area in which Virtual City Casino reflects well is its selection of pokies and blackjack games. Here its selection is fantastic, though some users might be put off by the reliance on Microgaming based games. When it comes to other games the selection is a lot worse, with no live games and very few other bases being covered.
The wagering requirements for the site are also quite high, which means a lot of time will have to be spent when trying to meet them.
The signup bonuses for this service are not good, and even if they were they would let down by the high wagering requirements which need to be met. What is great is the affiliate reward system which is used by Virtual City Casino. The prize customisation available by using this system stands as fairly unique.
General consensus on Virtual City Casino is that the program runs well, and is solidly designed, if a little unoriginal.
Popular gaming ranking site Askgamblers.com has it a 7.7/10, with casinolistings.com rating it at 8/10, gamingzion.com giving it a 3/5 and wizardofodds.com giving it a 5/5.
Virtual City casino has no social media to speak of, either on Twitter or Facebook. Given how important this can be in both giving out promotions and talking with users and fans this is very disappointing.
Great for blackjack and Microgaming pokies, and for those who want a desktop system. They also have a pretty decent rewards system, though their signup bonuses are very poor. This is one of those services that needs a lot of work, and seems to be lacking a lot of the basic systems which most online casinos engage in. If you keep this in mind, and only care for what is listed above then this might be a great fit for you, otherwise I would suggest other sites which can give you better bonuses, variety, support and interaction.
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